Privacy Policy

Vega Star Enterprise values and respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile application, and related services (collectively, the “Service”).

By accessing or using our Service, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy as well as our Terms of Service.

1. Definitions

For clarity, the following terms are used in this Privacy Policy:

Company: Refers to Vega Star Enterprise, operated by Ariana Vega.
Personal Data: Any information that can identify or be linked to an individual (e.g., name, email, phone number, IP address).
Cookies: Small data files stored on your browser that help us recognize you and improve your user experience.
Device: Any internet-connected device such as a phone, tablet, or computer used to access our Service.
Service: The Vega Star Enterprise platform, website, and associated applications.
You / User: Any person or entity that interacts with our Service.

2. Information We Collect

We may collect the following information when you use our Service:

Contact Information: Name, phone number, email address.
Account Information: When you register, subscribe, or fill out forms.
Device Information: IP address, browser type, operating system, and device identifiers.
Optional Data: If enabled, mobile contacts/phonebook for easier use of certain features.
Social Media Data: Public information you choose to share with us via third-party platforms.

3. How We Use Your Information

Your information may be used for the following purposes:

To provide and personalize our services.
To process transactions and deliver purchased products or services.
To improve customer service and website functionality.
To send marketing communications (with opt-out options).
To administer promotions, surveys, or contests.
To comply with legal obligations or enforce our rights.

4. Sharing of Information

We may share your information in the following situations:

With trusted third-party service providers (e.g., hosting, payment processing, email management).
With advertisers or marketing partners whose services we believe may be of interest to you.
With affiliates or business partners, including in the event of a merger, sale, or acquisition.
As required by law enforcement, court orders, or regulatory obligations.

We do not sell your personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

5. Data Retention

We retain personal data only for as long as necessary to provide our Service and comply with legal obligations. Once no longer required, we securely delete or anonymize the data.

6. Security of Your Information

We use reasonable technical, administrative, and physical safeguards (including SSL encryption and secure servers) to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

As a U.S.-based company, your information may be stored or processed in other countries. By using our Service, you consent to such transfers, subject to applicable data protection laws.

8. Your Rights

Depending on your location, you may have the following rights:

Access & Correction: Request access to or correction of your personal data.
Deletion: Request deletion of your information.
Opt-Out: Unsubscribe from marketing communications at any time.
Data Portability: Request a copy of your data in a portable format.

To exercise these rights, contact us at the details below.

9. Children’s Privacy

Our Service is not directed at individuals under the age of 13, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately for removal.

10. SMS/Text Messaging Policy

By providing your phone number through our website, forms, or other communication channels, you consent to receive text messages from Vega Star Enterprise regarding your property inquiry, service updates, and related communications.

Opt-In Consent

Users opt in to receive SMS messages by:

Submitting their phone number through our website forms or funnels
Checking a consent box agreeing to receive text messages
Requesting information about selling their property or our services

By opting in, you agree to receive text messages from Vega Star Enterprise as outlined in this policy.

Message Purpose

Text messages may include:

Responses to property inquiries
Requests for additional property details
Appointment scheduling and follow-ups
Updates regarding potential real estate transactions

Message Frequency

Message frequency may vary depending on your level of engagement, but users can generally expect a limited number of messages related to their inquiry and follow-up communication.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS communications from us unless you opt back in.

Help & Support

For assistance, reply HELP to any message or contact us directly through our website.

Data Privacy

We respect your privacy. Your phone number and personal information will not be sold or shared with third parties for marketing purposes. Information collected is used solely for communication related to your inquiry and our services.

11. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and improve performance. You can disable cookies in your browser, but certain features of the Service may not function properly.

12. Legal Compliance (GDPR & CCPA)

GDPR (EU Residents): You have rights of access, rectification, erasure, and restriction of processing.
CCPA (California Residents): You have the right to know what data we collect, request deletion, and opt out of the sale of personal data (we do not sell personal data).

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Continued use of our Service after changes indicates acceptance.

14. Contact Us

Email: [email protected]
Phone: +1 619-957-2520